updated October 1, 2022
Our packages are delivered using USPS services!
We've got you covered on shipping costs when you place any order of over $75 worth of product! Orders under $75 will have a flat rate of $6 shipping for all U.S. regions. Once your order ships, you will receive a confirmation email with a tracking number. Shipping times can vary based on delivery location!
RETURNS & EXCHANGES
Need to return or exchange your item? No problem.
We'll accept returns on items within 30 days of when you received it. Original shipping charges are non-refundable. Please include the name on the order, your order number, and any reason for return on a note included with your item. Once we've received your return, in unused condition, we will issue the refund back to the original form of payment.
If you'd like to exchange your item for another item we have in stock, you will need to cover shipped costs to return the item to us. Please include your order number and a description of the item you'd like to exchange for. Once we receive the item, we will make the exchange and send back to the address on the original order.
Please reach out if you have any concerns or questions about our policies.
Oh no! We hate when this happens - and we understand how frustrating it can be.
Unfortunately once you've been sent a shipping confirmation, your package is out of our hands and we leave it up to the postal service to do their part! Your shipping confirmation email should include a tracking number to let you know when your package will arrive. If you don't receive your package, please double check that all of your shipping information looks correct, then contact your postal service to see if there's been a mistake.
All packages are shipped using USPS delivery services - If you do not have a safe place for delivery, consider shipping items to a friend!
Sometimes mail bounces back, and we'll reach out to you by email if a package is returned!
For purchases using PayPal at checkout - Make sure your shipping information isn't automatically populated by your PayPal login. This may delay your package, or direct it to an old address. It is not always possible to catch this on our end before a package goes out in the mail - so please be careful!
Still have questions? Contact us.